Privacy Policy
Effective Date: [5/16/25]
ARC Physical Therapy is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you interact with us online or through SMS communications.
1. What Personal Information We Collect
We may collect the following personal information when you use our website or services:
- Name
- Email address
- Phone number (including for SMS communications)
- Mailing address
- Health-related information you voluntarily provide
- IP address and device/browser data
2. How We Use Personal Information
We use your personal information to:
- Schedule and manage appointments
- Respond to inquiries or requests
- Send reminders, updates, or promotional messages (only with your consent)
- Improve our services and website experience
- Comply with legal obligations
3. Who We Share Information With
We do not sell or rent your personal information. We may share your information with:
- Service providers that help us deliver communications or manage our systems (e.g., email or SMS platforms)
- Healthcare partners as required for treatment or coordination of care
- Regulatory or legal authorities when required by law
SMS consent is not shared with third parties or affiliates for marketing purposes.
4. Your Privacy Choices
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from ARC Physical Therapy. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, office notifications, and billing notifications. Message frequency varies. Message and data rates may apply. You may opt out of marketing emails or SMS messages at any time. To stop receiving SMS messages, reply STOP. For help, reply HELP.
5. Contact Us
If you have questions about this policy or how we handle your personal information, please contact:
📧 arc@arcphysicaltherapy.net
📞 [805-434-4885]